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Privacy Policy

Effective Date: January 23, 2026

This Privacy Policy describes how Concrete & Materials Placement ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website https://moistureloc.com/ (the "Site"), use our services, or interact with us, including via email, SMS, or other communications.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

  • Personal details such as name, email address, phone number, postal address, and payment information when you register, subscribe, make purchases, or contact us.
  • Communications, including feedback, inquiries, or content you submit.
  • SMS-specific data: Phone numbers and opt-in consents for text messaging.

b. Automatically Collected Information

  • Device and usage data: IP address, browser type, operating system, pages viewed, time spent, and referring sites.
  • Location data: Approximate location based on IP or device settings.
  • Cookies and tracking technologies: We use cookies, web beacons, pixels, and similar tools to track user behavior, preferences, and analytics.

c. Information from Third Parties

  • Data from social media, analytics providers, or advertising partners.
  • Publicly available information.

We do not collect sensitive personal information (e.g., health data or racial origin) unless necessary and with your explicit consent.

2. How We Use Your Information

We use your information for:

  • Providing, maintaining, and improving our Site and services.
  • Processing transactions and fulfilling orders.
  • Communicating with you, including newsletters, updates, promotions, or service alerts via email or SMS.
  • Personalizing content and advertisements.
  • Analyzing usage trends and performance.
  • Ensuring security and preventing fraud.
  • Complying with legal obligations, including 10-DLC for SMS and data protection laws such as GDPR and CCPA/CPRA.
  • Marketing purposes, with options to opt out.

For SMS communications, we obtain explicit consent and honor opt-out requests (e.g., replying STOP).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Service providers, including hosting, payment processors, SMS carriers, analytics tools, and marketing partners, all bound by confidentiality obligations.
  • Affiliates within our corporate group.
  • Business transfers, such as mergers, acquisitions, or asset sales.
  • Legal authorities when required to comply with laws, subpoenas, or to protect rights.
  • Other parties with your consent.

4. Cookies and Tracking Technologies

We use essential, functional, analytics, and advertising cookies. You may manage cookie preferences through your browser settings or our cookie banner. Third-party services (such as Google or Facebook) may collect data for targeted advertising. You can opt out via their respective privacy tools or industry programs such as the NAI or DAA.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes retaining SMS opt-in and opt-out records for compliance with carrier and regulatory requirements. When information is no longer needed, we delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, update, or delete your personal information.
  • Object to or restrict certain processing activities.
  • Request data portability.
  • Withdraw consent at any time.
  • Opt out of marketing communications (unsubscribe links in emails; reply STOP for SMS).
  • Exercise Do Not Track (DNT) rights where applicable.
  • Exercise CCPA/CPRA rights if you are a California resident.
  • Exercise GDPR rights if you are an EU resident, including filing complaints with supervisory authorities.

To exercise these rights, please contact us. We respond within applicable legal timeframes.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Children’s Privacy

Our Site is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted, with the revised effective date. Continued use of the Site constitutes acceptance of the updated policy.

12. Contact Us

For questions, requests, or complaints:

Email: gd******@*********oc.com
Address: 1425 Cressida Drive, Charlotte, NC 28210
Phone: 705.554.9229

Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of Moisture Loc’s website https://moistureloc.com/ (the “Site”), services, and any content or features provided (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Acceptance of Terms

You must be of legal age in your jurisdiction to use the Services. By accessing or using the Services, you represent that you are at least 18 years old (or the age of majority) and have the authority to enter into these Terms.

2. Changes to Terms

We may modify these Terms at any time. Changes are effective upon posting on the Site with an updated date. Your continued use of the Services constitutes acceptance of the revised Terms. Please review them periodically.

3. User Accounts

Certain features may require you to create an account. You agree to provide accurate, current information and keep it updated. You are responsible for safeguarding your account credentials and all activities that occur under your account.

Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts for violations of these Terms.

4. User Content

You may submit content such as comments, reviews, or uploads (“User Content”). You retain ownership of your User Content but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and display it in connection with the Services.

User Content must not infringe third-party rights, be unlawful, harmful, abusive, or violate applicable laws. We may remove or edit User Content at our discretion but are not obligated to monitor it.

5. Intellectual Property

All content provided through the Services, including text, graphics, logos, software, and other materials (“Our Content”), is owned by us or our licensors and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

All trademarks appearing on the Site are our property or used under license. No rights are granted except as expressly stated in these Terms.

6. Prohibited Activities

You agree not to:

  • Use the Services for unlawful purposes or in violation of applicable laws.
  • Interfere with or disrupt the Services, including hacking or introducing malware.
  • Use automated systems such as bots or scrapers without our permission.
  • Impersonate another person or provide false information.
  • Post spam, unsolicited promotions, or harmful content.
  • Reverse engineer, decompile, or attempt to extract source code.

Violations may result in termination of access and legal action.

7. Third-Party Links and Services

The Site may contain links to third-party websites or integrate third-party services. We are not responsible for their content, availability, or privacy practices. Your use of third-party services is at your own risk.

8. Purchases and Payments

If the Services include purchases, prices will be disclosed at the time of purchase. You agree to pay all applicable fees and taxes. Payments are processed by third-party providers and are subject to their terms and conditions.

Refunds are issued at our discretion unless otherwise required by law.

9. Disclaimers

The Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied. We disclaim all warranties, including those of accuracy, completeness, merchantability, or fitness for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the Services, even if advised of the possibility.

Our total liability shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Services, your User Content, or your violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles.

Any dispute arising from these Terms or the Services shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina. You waive any objections to jurisdiction or venue.

13. Termination

We may terminate or suspend your access to the Services at any time, with or without notice, for any reason. Upon termination, your right to use the Services will immediately cease, and provisions intended to survive termination shall remain in effect.

14. Miscellaneous

These Terms constitute the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

We may assign these Terms without restriction. You may not assign them without our prior written consent.

15. Contact Us

For questions or concerns:
Email: gd******@*********oc.com
Address: 1425 Cressida Drive, Charlotte, NC 28210
Phone: 704.486.5239

16. SMS Communications and Consent

By providing your phone number and opting in, you consent to receive SMS messages related to our services and campaigns. Message frequency may vary. Standard messaging rates may apply. You may opt out at any time by replying STOP to any message.

SMS communications are subject to carrier and regulatory requirements, including registration with The Campaign Registry (TCR) for 10DLC messaging.

17. Compliance

We comply with applicable laws and carrier requirements related to SMS campaigns and 10DLC registration. For details on how your information is used for messaging, please review our Privacy Policy.