FAQ

We serve all of the Charlotte Metro area as well as Mooresville, Huntersville, Concord, Rock Hill, Fort Mill, Lake Wylie, Gastonia and many more areas. Moisture Loc is a family owned business serving the Carolinas for over 20 years and our installers are the most highly trained in the industry. All our completed installations undergo a quality inspection by an operations manager who has over 20 years experience with water intrusion and foundation expert. Give Moisture Loc a call today!

Cabarrus County, Concord, Harrisburg, Kannapolis, Midland, Mt Pleasant, Gaston County, Belmont, Bessemer City, Cherryville, Cramerton, Gastonia, McAdenville, Mount Holly, Iredell County, Harmony, Love Valley, Mooresville, Statesville, Troutman, Union Grove, Lancaster County, Lancaster, Lincoln County, Denver, Iron Station, Lincolnton, Marvin, Mineral Springs, Monroe, Stallings, Unionville, Waxhaw, Weddington, Wesley Chapel, Mecklenburg County, Charlotte, Cornelius, Davidson, Huntersville, Matthews, Mint hill, Pineville, Union County, Fairview, Hemby Bridge, Indian trail, Marvin, Mineral Springs, Monroe, Stallings, Unionville, Waxhaw, Weddington, Wesley Chapel, York County, Clover, Fort Mill, Lake Wylie, McConnells, Rock Hill, Tega Cay, York

No, however before one of our technicians come to examine your basement, we request that a portion of the wall be removed in order to see what’s happening behind it. If the walls are wet or moist, it is likely mold is growing where you can’t see it.

Typically, you should expect between 1 to 4 days. Timing depends on the services needed to repair the problem.

Our mold remediation services remove mold and prevent it from coming back.

Repair costs vary depending on the type of work required. Sealing a pipe may cost as little as a couple hundred dollars. If your problem is more extensive such as leaks through wall/floor joints, the installation of drain tile may cost several thousand dollars.

A combination of high humidity levels and moisture issues can result in a serious odor problem.

No! When you set up your consultation, you will receive an exact date and time. One of our technicians will analyze the problem and provide you with a free estimate.

Helical piers are structural posts that drill into the ground to anchor your home’s foundation in place. They work by transferring the weight of your home from unstable soil onto steel piers that are capable of bearing the weight of your home.Installing helicals will insure that your home’s foundation will not shift again in the future.

The cost of installing helical piers depends on the amount of piers needed to support the weight of your home. This is why we offer free estimates to give you a better idea of the cost once we understand conditions specific to your home.

Luckily, disruption is very minimal. Typically, a 3 ft x 3 ft hole is dug down to the footing.

Yes, our helical piers come with a lifetime warranty.

Check out our Symptom Checker to discover warning signs of foundation settlement.

No, you will not need to leave your home during the installation process.

Damage to a home’s foundation can be a result of poor construction, drainage or plumbing issues, and weak soil. These problems lead to foundation settlement because the soil can no longer support the tremendous weight of the home.